2019 Service industry stats
Occupation
[show-rjqc id=”96″]
Top three occupations with total injuries (3,310)
| Occupations | Total | Percentage |
| Paralegals, social services workers and occupations in education and religion, n.e.c. | 493 | 14.89% |
| Cleaners | 347 | 10.48% |
| Chefs and cooks | 297 | 8.97% |
[show-rjqc id=”97″]
Top three occupations with time loss injuries (1,275)
| Occupations | Total | Percentage |
| Paralegals, social services workers and occupations in education and religion, n.e.c. | 226 | 17.73% |
| Cleaners | 144 | 11.29% |
| Chefs and cooks | 130 | 10.20% |
Causes
[show-rjqc id=”145″]
| Top five causes for total injury | Claims total | Percentage |
| Contact with objects and equipment | 947 | 28.61% |
| Bodily reaction and exertion | 893 | 26.98% |
| Falls | 683 | 20.63% |
| Exposure to harmful substances or environments | 347 | 10.48% |
| Assaults, violent acts, attacks, harrasment | 301 | 9.09% |
[show-rjqc id=”146″]
| Top five causes for time loss injuries | Claims total | Percentage |
| Bodily reaction and exertion | 429 | 33.65% |
| Falls | 327 | 25.65% |
| Contact with objects and equipment | 257 | 20.16% |
| Assaults, violent acts, attacks, harassment | 111 | 8.71% |
| Exposure to harmful substances or environments | 104 | 8.16% |
Body parts
[show-rjqc id=”101″]
| Top three body parts with total injuries (3,310) | Claims total | Percentage |
| Hand | 829 | 25.05% |
| Back | 510 | 15.41% |
| Leg | 451 | 13.63% |
[show-rjqc id=”102″]
| Top three body parts with time loss injuries (1,275) | Claims total | Percentage |
| Back | 258 | 20.24% |
| Leg | 224 | 17.57% |
| Hand | 196 | 15.37% |
Contact with objects and equipment is the most common cause of injury in service industry.
60.40% of these injuries are to the hand
The most common of these injuries are due to struck by swinging or slipping object such as cutting handtools – nonpowered
12.14% of these injuries are to the head
The most common of these injuries are due to struck against stationary object such as buildings – office, plant, residential.
6.97% of these injuries are to the arm
The most common of these injuries are due to struck by swinging or slipping object such as cutting handtools – nonpowered.
Bodily reaction and exertion is the other major cause of injury in service industry.
40.43% of these injuries are to the back
The most common of these injuries are due to overexertion in lifting such as boxes, crates, cartons.
21.28% of these injuries are to the leg
The most common of these injuries are due to slip, trip, twisting, stepped on or in, loss of balance – without fall such as bodily motion or position of injured, ill worker.
13.10% of these injuries are to the shoulder
The most common of these injuries are from overexertion in lifting boxes, crates or cartons.
